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Ethics & Standards

How to File an Ethics Complaint

REALTORS® voluntarily subscribe to a strict Code of Ethics. If you believe a REALTOR® has violated the Code, here is how to file a complaint.

Filing Options

Where to File a Complaint

Depending on the nature of your complaint, you may file through WAOR/NAR, TREC, or the Texas Association of REALTORS®. Choose the appropriate channel based on the violation you experienced.

WAOR / NAR Ethics Complaint

For Code of Ethics violations

If you believe a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint through WAOR or the National Association of REALTORS®.

File NAR Ethics Complaint →

TREC Complaint

For license law violations

If you believe there has been a violation of the Real Estate License Act or TREC rules, you have the right to file a complaint with the Texas Real Estate Commission (TREC).

File TREC Complaint →

Texas REALTORS® Ethics

State-level ethics resources

The Texas Association of REALTORS® provides additional resources and guidance for filing ethics complaints at the state level.

TAR Ethics Resources →

Important: REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. Not all real estate agents are REALTORS®. Ethics complaints through WAOR/NAR apply only to REALTOR® members. For license law violations (which apply to all licensees), file with TREC.

Questions About the Process?

Contact WAOR staff if you need guidance on which type of complaint to file or how to get started.

Contact WAOR Why Choose a REALTOR®?
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